So a while ago, I hired a wardrobe consultant to help me go through my closet and get rid of clothes that don’t fit me well and give me advice on what I should buy. Let’s just say in the end there were a LOT of clothes on the floor.
I boxed these up (eventually) and then called the Salvation Army to come pick them up.
It sounds like I did this fast, but there were boxes of clothes in our closet for months. *whistles innocently*
Anyway, I call the Salvation Army to schedule a pickup and this was supposed to take place last week. They call me 5 hours in to the 7 hour window (keep in mind I’ve been sitting around waiting all morning/afternoon) and say they can’t come pick up that day. Can they come Monday? No, they cannot come Monday as I work all day. The earliest I can do is Wednesday. Okay. Case closed, or so I thought.
I get home on Monday and there is a message from the receiving room that the Salvation Army guys are there to pick up. Yeah. Apparently “No, I can’t do Monday because I have to work” translates to “Sure, come on over on Monday.”
Yesterday, the Wednesday in question, I call, just on the off chance that they might still remember that I wanted a pickup on Wednesday. Nope, nothing on the books. So I schedule one for today. The window they give you is 9am-4pm, but they assure you if you call back before 9 am, they can give you a more specific window.
I call this morning at 9:10 and am told that the driver is not done writing out the tickets. Can I please call back in 15 minutes? Ugh. Okay. I give them over an hour and a half instead (just to be thorough) and call around 11. After a while on hold, the lady comes back on and asks if I’ve been home all morning. Yes. Is there any reason they wouldn’t have been able to get a hold of you? No.
Suddenly this is my fault? Grr.
She seems surprised, like he should have already been here, and gives me a window from 9am-2pm. Wow, thanks guys. Way to narrow it down there. She also instructs me if he hasn’t made it by 2 to give her a call. So she can do what, exactly? Reschedule AGAIN?
It’s so frustrating. I wonder if it is this way for everyone who calls in or if I’m just getting “lucky.”

We’ll see how this shakes out…

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